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 Overview: This milestone focuses on the topics of this week’s lessons: managing and appraising employee performance. Using the material on performance management and appraisals provided in this week’s lesson and the case, in a short paper you should:  Determine the HRM’s role in the performance management process and explain how to ensure the process aligns with the organization’s strategic plan.  Differentiate between the trait, behavioral, and results-based performance appraisal systems, providing an example where each would be most applicable.  Identify best suited appraisal for the Maersk Customer Service – CARE Business Partner.  Identify and describe a variety of performance rating scales that can be used in organizations including graphical scales, letter scales, and numeric scales. Guidelines for Submission: Your submission should be 2–3 pages in length and double-spaced using 12-point Times New Roman font. Be sure to list your references at the end of your paper. Submit journal assignment as a Word document. Instructor Feedback: This activity uses an integrated rubric in Brightspace. Students can view instructor feedback in the Grade Center. (Waiting on instructor feedback, once given will added).

 Chapters to use if needed:

  • Performance Management Systems
    • 8.1aThe Purposes of Performance Management
    • 8.1bWhy Performance Management Systems Sometimes Fail
  • 8.2Developing an Effective Performance Management System
    • 8.2aWhat Are the Performance Standards?
    • 8.2bDo Your Evaluations Comply with the Law?
    • 8.2cWho Should Appraise an Employee’s Performance?
    • 8.2dPutting It All Together: 360-Degree Evaluations
    • 8.2eTraining Appraisers
  • 8.3Performance Evaluation Methods
    • 8.3aTrait Methods
    • 8.3bBehavioral Methods
    • 8.3cResults Methods
    • 8.3dWhich Performance Evaluation Method Should You Use?
 
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